Privacy Policy

1. Who We Are

Homeboy Tar-Pave ("we", "us", "our") is a tar surfacing and brick paving contractor based at 50 Hunter St, Yeoville, Johannesburg, 2198, servicing Greater Johannesburg / Gauteng. This Privacy Policy explains how we collect and handle personal information gathered through this website, our WhatsApp line, and our phone number, in accordance with the Protection of Personal Information Act 4 of 2013 ("POPIA").

2. Information We Collect

We collect information you give us directly, such as when you submit our "Get a Free Quote" form, call us, or message us on WhatsApp. This may include:

• Your name and contact number
• Property address, suburb or site location
• Details about the job (service type, surface area, property type, notes)
• Any photos or documents you choose to send us regarding your site

If you allow non-essential cookies, we may also collect technical information such as your approximate location, device type, browser, and how you interact with the site (see Section 6).

3. How We Use Your Information

We use your information only for legitimate business purposes, including to:

• Prepare and send you an accurate, free quote
• Contact you about scheduling, site visits, and your project
• Keep records for invoicing, warranty, and after-sales support
• Improve our website and services (where you've consented to analytics cookies)

We do not use your information for automated decision-making, and we do not sell your personal information to third parties.

4. WhatsApp & Phone Communication

Our quote form is designed to hand off to WhatsApp so you can send your request directly to our business number. Once your message reaches WhatsApp, that conversation is also subject to WhatsApp's own privacy policy, as it is a third-party platform owned by Meta. We recommend reviewing WhatsApp's privacy terms if you have concerns about how the platform itself handles your data in transit.

5. Sharing Your Information

We don't share your personal information with third parties except where necessary to run our business or where the law requires it, such as:

• With subcontractors or suppliers directly involved in completing your job, limited to what's needed for the work
• With our accounting or admin service providers, for invoicing purposes
• With analytics providers (e.g. website statistics tools), only if you've consented to analytics cookies
• Where required by law, regulation, or a valid legal request from an authority such as SAPS or a court

6. Cookies

Our website uses a small number of cookies. Strictly necessary cookies keep the site and quote form functioning and cannot be disabled. Analytics and marketing cookies are optional and only load if you accept them via our cookie banner. You can change your preference at any time using the "Cookie Settings" link in the footer of any page.

7. How We Protect Your Information

We take reasonable technical and organisational steps to protect the personal information we hold from loss, misuse, unauthorised access, or disclosure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. How Long We Keep Your Information

We keep quote requests and job-related information for as long as reasonably necessary to complete your project, honour any warranty period, and meet our record-keeping obligations (including tax and accounting requirements), after which it is securely deleted or anonymised.

9. Your Rights Under POPIA

As a data subject under POPIA, you have the right to:

• Request confirmation of whether we hold personal information about you
• Request access to the personal information we hold about you
• Request correction of inaccurate or outdated personal information
• Request deletion of personal information we no longer have a lawful basis to keep
• Object to the processing of your personal information in certain circumstances
• Lodge a complaint with the Information Regulator of South Africa if you believe we have handled your information unlawfully

To exercise any of these rights, contact us using the details in Section 12.

10. Children's Information

Our services are directed at property owners and managers, and our website is not intended for use by children. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page will always reflect the most recent version.

12. Contact Us / Information Officer

For any questions about this Privacy Policy, or to exercise your rights under POPIA, please contact us:

• Homeboy Tar-Pave, 50 Hunter St, Yeoville, Johannesburg, 2198
• Phone / WhatsApp: 072 742 4595

You can also contact the Information Regulator of South Africa directly at inforegulator.org.za if you have unresolved concerns.